Since 2006 Kaneg has been proudly serving the Motorcycle Racer, Rider and Enthusiast alike.

Contact us at: sales@kaneg.com.au

Returns Policy.

Unless otherwise stated on individual items all Kaneg products come with a 12month warranty from the date of purchase against faulty materials and faulty workmanship.

Product found to be faulty in the quality of materials and or manufacture shall only be accepted as a return when advised within 7 days of the goods receipt and upon our receipt and inspection to determine the faulty product status. At our discretion we shall offer a replacement or a Store Credit to the value of your purchase.

Paint scuffs, scratches and blemishes shall not be considered as a fault in manufacture.

If the returned product is found to be faulty as a result of product misuse or abuse or incorrecly purchased no credit shall be offered.

If we ship the incorrect product, when advised within 7 days of the goods receipt, we shall ship the correct product and you return the incorrectly supplied item.

Cost of return Postage; we shall refund in full the Australia Post Postage costs to return a faulty or incorrect product.

Change of Mind.

At our discretion, the return of an unwanted purchase shall only be accepted on the following basis: notify us via email within 7 days of the Customers receipt, the goods shall remain in unopened packaging, the customer shall pay the return shipping and we deduct 27.5% of the purchase value to cover our postage and handling costs.

The Buying decision is solely the Purchasers responsibility; please make an informed decision and critical analysis of the Kaneg products suitability to exceed the intended use and serviceability and product life prior to a purchase or fitting the Kaneg product to a vehicle.

If in doubt do not purchase our product, as unless under exenterating circumstances, we shall not accept a return due to a change of mind.  

Shipping:

We ship throughout Australia with Australia Post on each Monday, Wednesday and Friday.

Postage is not free with a Kaneg Purchase but we do include the cost of standard postage in the purchase price of our products.

We shall not accept liability for a purchase being delayed in the Australia Post or Express Post System.

Express Shipping

Only the purchaser knows the urgency of their order, we provide an Express Post option to cater for an urgent delivery.

Pickup

If advised beforehand pickups from our Warehouse are avilable on Mondays, Wednesdays & Fridays. Or a Race track when we are attending.